Billing

What payment methods do you accept?

What payment methods do you accept?

1,Pay With Paypal

When you place an order with Paypal you will be redirected to the PayPal payment page, where you can confirm your payment by logging in with your PayPal username and password.

You may still check out even without a PayPal account. To do so, please click on "Pay with Debit/Credit Card" and you’ll be redirected to a secure page where you can enter your credit card information or complete your payment safely via PayPal.

2,Pay With Credit/Debit Card

We accept major debit cards and credit cards (Visa,Master, American_express, JCB,Discover,Diners_club,Unionpay,Maestro). The credit card companies listed above are the most commonly used credit cards on this website. Do not worry if your credit card company is not listed, we encourage you to go ahead and make the purchase.

Please note that DECONE does not collect your credit/debit card number or personal information when you make a payment. For questions regarding your transactions on our site, please consult your card-issuing bank for information.

Do you accept AMEX Gift Cards / Visa Gift cards?

Unfortunately, we do not accept AMEX Gift Cards / Visa Gift cards / Mastercard Gift Cards.

I received an error message when I checked out. What should I do? / What does "Invalid transaction error" or "Something wrong with your credit card, please call card center for help: Transaction Not Allowed" mean?

If an error message occurs, this may be because:

•The debit card cannot be used for this type of payment

•Your bank has rejected the transaction due to suspicions of fraud

•The card is not activated for international transactions

Please use another card to resolve the problem. If the issue still persists, kindly contact your bank for assistance.

When I proceed to checkout, it says “A match of the Shipping Address City, State, and Postal Code failed.” What should I do?

Please make sure all information entered is 100% correct and there are no spelling mistakes. Please also avoid short forms of City, and do not include the State information within the City input box. If the details are right but still the payment cannot be made, please contact us and we will get back to you shortly.

What is Klarna?

Klarna is a payment method that allows you to shop now and pay later by splitting your purchase into 4 payments. For more information, please check out the details here. The issuer of your payment method may charge interest or fees under your agreement with them. If you have any questions about those charges contact your payment method provider.

How can I pay with Klarna?

Simply select Klarna as the payment method at the checkout page and fill in the billing details as instructed. It's very important that correct details are provided, as otherwise, you will not receive the payment information and so be liable for late payment fees.

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