SHIPPING INFORMATION
We typically fulfill all orders within 1-2 business days, depending on volume from our fulfillment center during weekday business hours (EST). Any orders placed after Friday business hours or during the weekend will ship out the following Monday.
If your items are in stock and ready to ship, there is a 24-hour delay from the time your order is shipped to the time the tracking details are emailed to you. From there, standard shipping will take place. If you have yet to receive a shipping notification, please check our website directly or below, for any out of stock notices as this will share the most up to date information in relation to your order status.
We are open 24/7 and are still working. However, due to the presence of the COVID-19 virus, delivery and production times have changed. Compared with our usual delivery schedule, some countries/regions will be delayed by 3-4 days or a week. After being shipped to you, the delivery time will be different. Yet it will not affect the situation that the goods reach the destination.
The package you ordered will be shipped in Hong Kong/Japan. The following is the logistics time limit for each country/region.
North American countries/regions
| United States | 10-13 working days |
| U.S. remote areas | 13-15 working days |
| Canada | 14-16 working days |
| Mexico | 16-18 working days |
European countries/regions
| Italy | 9-11 working days |
| France | 10-12 working days |
| UK | 6-8 working days |
| Germany | 9-11 working days |
| Netherlands | 9-11 working days |
| Belgium | 9-10 working days |
| Switzerland | 12-14 working days |
| Austria | 9-11 working days |
| Ireland | 13-15 working days |
| Denmark | 8-10 working days |
| Norway | 10-12 working days |
| Sweden | 7-9 working days |
| Finland | 11-13 working days |
| Spain | 11-13 working days |
| Portugal | 9-11 working days |
| Greece | 15-17 working days |
| Poland | 15-17 working days |
| Estonia | 10-13 working days |
| Latvia | 11-14 working days |
| Lithuania | 11-13 working days |
| Czech Republic | 14-16 working days |
| Hungary | 10-12 working days |
| Slovakia | 6-8 working days |
| Romania | 15-17 working days |
| Bulgaria | 11-13 working days |
| Slovenia | 9-11 working days |
| Malta | 17 working days |
| Luxembourg | 6 working days |
| Guernsey | 6-8 working days |
Asia countries/regions
| China | 8-10 working days |
| Thailand | 7-9 working days |
| Japan | 12-14 working days |
| Taiwan, China | 5-7 working days |
| Singapore | 6-8 working days |
| Philippines | 6-8 working days |
| Malaysia | 10 working days |
| Saudi Arabia | 8-10 working days |
| United Arab Emirates | 10-12 working days |
| Sri Lanka | 23 working days |
Australia countries/regions
| Australia | 13 working days |
| New Zealand | 21 working days |
When you receive the tracking code, you can view your order information on the website below (If you can’t find your order on one of the websites, please check on the other website).
Logistics query A: https://www.trackingmore.com/4px-tracking.html?number=
Logistics query B: https://www.17track.net/en
If you can’t find the delivery time for your country/region, or if you have other questions, please contact us. deconeshop@outlook.com