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Contact Information

We love to hear from you on our customer service, merchandise, website or any topics you want to share with us. Your comments and suggestions will be appreciated. Please complete the form below.

When you send an email, we will reply within 24 hours, please wait patiently, thank you

RM4, 16th Floor, Ho King Commercial Center, Kowloon, Hong Kong 2-16 Fa Yuen Street, Mong Kok

deconeshop@outlook.com

Everyday 9:00-17:00

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100% Customer Satisfaction Guarantee

We're 100% committed to making you happy. Each case is hand-checked by a member of Team..

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Affiliate Program

DECONE is the web's #1 choice for high-quality custom cases. DECONE allows anyone ..

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Privacy Policy

Decone Limited, a Hong Kong limited liability company ("Decone", "we", "us" or "our") recognizes ..

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Terms & Conditions

This website (www.decone.net) and the Decone apps (together, the "Website" or "Site/App") are ..

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DECONE Club Terms and Conditions

The DECONE Club Program Terms and Conditions (“Program Terms and Conditions”) ..

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DECONE Promotions

Join DECONE Club to get 10% off your purchase ..

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Still not getting your answers? Email us by deconeshop@outlook.com anytime.
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100% Satisfaction Guaranteed

Every product of DECONE provides the best quality.

SUPPORT 24/7

Immediate communication service. Contact us 24 hours a day, 7 days a week.

12 Month Warranty

DECONE offers "30-day No Questions Asked Return or Exchange" and "12-month Product Warranty" to every product purchased.

100% PAYMENT SECURE

We ensure secure payment with PEV