Product

Are DECONE cases protective?

DECONE has a huge selection of phone case types  that are durable and functional without losing originality. DECONE protective cover is composed of impact-resistant and flexible TPU, four corners with Pioneering Full-touch all-round airbag protection and Built-in bumper, provides excellent drop protection for your phone. Raised lips offer more protection for screen and camera to prevent surface scratches and smudges. Also, it adopt Independent button design,making us easy and effort-saving to operate.The accurate cutouts ensure easy access to all ports, buttons, speaker and camera.

Do DECONE clear phone cases turn yellow easily?

DECONE cases are made with a hard polycarbonate material from the world's top plastic supplier: Bayer ,which can effectively delay the oxidation time of the frame, and the yellowing resistance level can reach as high as level 5.

How much are DECONE cases?

DECONE's case prices vary depending on the case types and device models. You may click on your preferred design and select your device model in the dropdown box for details. Stay up to date on all DECONE promotions to get the best deal on phone cases and tech accessories.

Are DECONE cases worth it?

DECONE's products are made to order and hand-inspected from corner-to-corner to ensure high-quality products that you can count on. Phone cases made of shock-proof or drop-proof materials are usually test-certified for specific purposes. It depends on the individual's needs when choosing the best phone case for your device. Stay up to date on all DECONE promotions to get the best deal on phone cases and tech accessories.

Do phone cases cause overheating?

Phone cases do not necessarily cause overheating. There may be a trapping heat when putting on the phone case, but avoiding having too many applications opened on your device, overexposure to the sunlight and always keeping your device in a cool place can help reduce the risk of overheating.

What are DECONE cases made of?

Different cases are made of different materials but mostly contain TPU and PC.

Can you please make sure that the background of my case is in Gold/Silver/Space Black/Deep Purple color?

Most of our phone cases carry a transparent background (except for selected case types/full-print designs). Our background color preview solely serves to give our customers an idea of how the designs would look like on iPhones in different colors!

How do I get my DECONE case off?

The easy way to remove a phone case is to first lift one side or one corner up from the bottom of the case, then gently remove the case.

Do PopSockets stick to DECONE cases?

PopSockets can be used together with DECONE cases

Do DECONE cases work with wireless charging?

Most DECONE cases can work with wireless charging. As the thickness of each case type varies, please check the product description or contact us for accurate information.

Are DECONE cases heavy?

The weight of phone cases varies depending on the case types selected as they are made with different materials.

How thick are DECONE cases?

The thickness of phone cases varies depending on the case types you select.

How do I know which length I should choose for the Apple Watch band?

38/40/41mm and 42/44/45/49mm refer to the size of the watch face. We only offer one standard length for each size.

Do DECONE Apple Watch Bands fit all series of Apple Watches?

Yes, our watch bands fit all series of Apple Watches with the correct watch face size.

I have a Samsung Galaxy series device (e.g., S21, S22, S23…etc), and there are multiple models for different carriers (e.g. AT&T, Verizon). How do I know which case is the right one?

DECONE fits the international (non-carrier-specific) version of Samsung Galaxy series devices. Although your carrier-specific model may look similar to the international version, the device may slightly vary between carriers (particularly the shape and positioning of the camera) and may not fit our cases.

How do I clean my phone cases?

TO CLEAN: use only water and soft cloth to clean. AVOID harsh chemicals and alcohol-based cleaners. To clean the Grippy Case and Plush Case, gently wipe with a towel or wet towel. Please avoid rubbing, washing, and using alcohol, sanitiser, or similar chemicals.

Is Power Bank certified?

Rest assured that our Power Banks are all certified for safety. We carry out comprehensive safety checks so they are safe to charge!

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